Spinago Reviews and Feedback
Spinago is an online casino owned and operated by Dama N.V. It was launched in 2020 and gives Aussie players a unique gaming experience. Although we’re a new online gambling establishment, we continue to wow our customers with top-of-the-line games and excellent customer service. Our online pokies are one of the best and are well sought from industry-leading providers. And that’s not all.
Why Should You Read Reviews?
It is a custom within the industry for punters to shy away from joining new online casinos because many lack experience in comparison to the more popular and established ones. This is made worse if such players have had a prior bad ordeal with a newly created casino.
How do we clear such doubts? You can learn more about us by reading what other customers say about our gambling platform. Below are genuine feedbacks from several clients to help you acquaint yourself with our operations. Examine what others say about their experience with Spinago, this will help you to make a well-informed verdict about registering and playing with us.
Amazing platform with most of my favourite games. They have a collection of some of the best pokies and blackjack titles. Live dealer games are commonly what you would find at any online casino, but they’re incredible all the same. I was able to make my first deposit easily, and I claimed the first welcome bonus. The withdrawal was also fast, though it took about 24 hours before I received my winnings in my wallet. The Spinago customer support feature is also effective and I contacted them through emails. Generally, it is a decent online casino and I expect it to grow and add more features.
It was painstakingly difficult to make withdrawals. I had to verify my account. Normally, this always takes a few minutes on other Australian sites, but I spent hours. When I reached out to customer assistance, I didn’t get a reasonable response. I had to wait many days before the issue was fixed.
I also noticed that the game selection in the casino is limited. I couldn’t find some of my favourite titles at Spinago and I expected to see more live dealer and table games, but there were only a few. That’s not even the worst part. Payments here take too long.
I found it very easy to register, deposit, and claim my welcome bonus. I don’t have a favourite game so I found most of the games I tried my hands on nice and easy to play. Customer service is wonderful. They treat you like royalty, always ready to attend to you at any time. I liked the fast payment process as I was able to get my winnings within a day. Once your account is verified, you won’t have a problem withdrawing your money. Spinago is a great online casino to play at.
I just came across Spinago casino a few months back. I registered, and I can say that I haven’t regretted it ever since. They have some of the best games that you would find in any established online casino. You can play for hours without getting bored.
Their bonuses look generous enough to me, which is not surprising for a new casino. I also found all their wagering requirements reasonable. Cashing out was easy peasy!!! All I needed was to verify my account and request a withdrawal, and within a few hours, I was credited with my winnings.
For a relatively new online casino, Spinago is great. I like how easy it is to use the casino on mobiles and tablets. Though I would have appreciated an application, the browser site is smooth and easy to navigate. I can play games in my comfort, just as I can from my PC.
As far as bonuses and promotions go, they have some exciting ones. Starting with the welcome bonus to the Friday free spins, and Tuesday reload, you have so many promotions to enjoy. Customer support is quick and helpful. I found everything to my taste.
If you’re looking for an online casino to play at, you should totally avoid this one. They lure unsuspecting punters with the welcome bonus, but when it comes to payments, there are several hurdles you have to go through. Verification at Spinago is long and exhausting. You keep going about in circles, having to submit various documents before they complete the check. This is not a casino I want to be at and I’ll be closing my account immediately.
I’m a crypto player and I was amazed at the number of options I have at this casino. Many new casinos don’t immediately incorporate cryptocurrencies into their platform but the options are available at Spinago. I can deposit and withdraw using BTC, ETH, LTC and USDT.
I also love their titles, my favourites have been; The Rite, Black Horse Deluxe, Choco Reels and Johnny Cash.
When I had a little problem making a deposit from my crypto wallet, I contacted customer care via email, I was amazed at how fast they responded and their response was very helpful.
This casino is a rip-off. The RTP of their pokies is false and the RGN on some titles has probably been altered causing a high volume of losses. I contacted customer care via live chat, email and in-game messages with the same complaint and they didn’t get back to me, probably because they know I’m right.
If you manage to get a win, you will have to go through a series of verification processes thereby causing delays in your payout. Spinago neither runs under the guidelines of the MGA nor IBAS and players might get ripped off.
I registered on the Spinago platform with a lot of pessimism, but I was amazed to discover that they are better than they are. What drew my attention first was the website and the game themes. I found them pleasing to the eyes and ears. I got my first welcome bonus but I didn’t win anything significant with the first but was lucky to about AU$400 with my second bonus. Initially, there was a holdup with the withdrawals and I thought that this is one of the casinos where you win but never cash out. However, I was able to rectify the issue thanks to customer support and I got my winnings.
I love to gamble a lot and I acknowledge that. I love playing many of the titles at Spinago because they are self-explanatory, and easy to use with excellent graphics. The extraordinary feature that permanently made me a lover of this platform is “Responsible Gambling”. With this feature, I was able to set limits to my wagers, losses, deposits and sessions.
To stay off gambling for a period, I can use the Self Exclusion option to block access to my account for 6 or 9 months or even a year. This shows that Spinago cares about its customers.
I recognise a nice casino when I see one, and Spinago casino makes the cut. You get some of the most amazing games from leading game developers. The website is quick and responsive without any lags, as I have previously experienced on some newly established sites.
Payments here are fast and easy, thanks to their supported payment options. I was impressed to see that they accept cryptocurrencies, which shows they’re thinking futuristically. The casino also has decent bonuses. In all, it is a site I would recommend to any Aussie player.